/* 12 AI Reception customer app.
   Tokens match the public site (12-ai-reception-site.html). Mobile first: bottom tab bar on phones,
   side rail from 900px. No inline styles anywhere (the CSP has no 'unsafe-inline'). */
:root{
  --bg:#eef1ef; --surface:#fbfcfb; --surface-2:#f4f7f5; --ink:#17302b; --muted:#566a65; --line:#cfd8d4;
  --accent:#0f6b5c; --accent-ink:#fbfcfb; --band:#103f37; --band-ink:#e6f1ed; --band-muted:#a9c4bc;
  --soft:#dcefe9; --warn:#8a5a00; --warn-bg:#fbf1dc; --alert:#a3271f; --alert-ink:#ffffff; --alert-bg:#fbe5e2; --info:#2f5d8a; --info-bg:#e6eef7;
  --display:"Bricolage Grotesque","Segoe UI",system-ui,sans-serif;
  --body:"Atkinson Hyperlegible","Segoe UI",system-ui,sans-serif;
  --mono:"IBM Plex Mono",ui-monospace,Menlo,Consolas,monospace;
  --radius:14px; --tabbar-h:64px; --appbar-h:60px;
  --safe-t:env(safe-area-inset-top,0px); --safe-b:env(safe-area-inset-bottom,0px);
  --safe-l:env(safe-area-inset-left,0px); --safe-r:env(safe-area-inset-right,0px);
  --shadow:0 1px 2px rgba(16,40,35,.06),0 4px 16px rgba(16,40,35,.06);
  color-scheme:light;
}
@media (prefers-color-scheme:dark){:root:not([data-theme="light"]){--bg:#0f1715;--surface:#16211e;--surface-2:#1b2824;--ink:#e3ece9;--muted:#9cb0aa;--line:#2b3a36;--accent:#4fbfa8;--accent-ink:#0b1513;--band:#0b2a25;--band-ink:#e3ece9;--band-muted:#93b3aa;--soft:#173a33;--warn:#f0c060;--warn-bg:#33270f;--alert:#f4978e;--alert-ink:#1f0c0a;--alert-bg:#3a1a17;--info:#8fb8e8;--info-bg:#16243a;--shadow:0 1px 2px rgba(0,0,0,.3);color-scheme:dark}}
:root[data-theme="dark"]{--bg:#0f1715;--surface:#16211e;--surface-2:#1b2824;--ink:#e3ece9;--muted:#9cb0aa;--line:#2b3a36;--accent:#4fbfa8;--accent-ink:#0b1513;--band:#0b2a25;--band-ink:#e3ece9;--band-muted:#93b3aa;--soft:#173a33;--warn:#f0c060;--warn-bg:#33270f;--alert:#f4978e;--alert-ink:#1f0c0a;--alert-bg:#3a1a17;--info:#8fb8e8;--info-bg:#16243a;--shadow:0 1px 2px rgba(0,0,0,.3);color-scheme:dark}

*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%;text-size-adjust:100%}
body{margin:0;background:var(--bg);color:var(--ink);font:17px/1.5 var(--body);-webkit-tap-highlight-color:transparent;overscroll-behavior-y:contain}
/* Paint the status-bar area in standalone mode */
body::before{content:"";position:fixed;inset:0 0 auto;height:var(--safe-t);z-index:30;background:var(--bg)}
a{color:var(--accent)}
h1,h2,h3{font-family:var(--display);margin:0;letter-spacing:-.01em}
h1{font-weight:800;font-size:1.65rem;line-height:1.1}
h2{font-weight:800;font-size:1.2rem;line-height:1.2}
h3{font-weight:700;font-size:1.05rem;line-height:1.25}
p{margin:0}
button,input,select,textarea{font:inherit;color:inherit}
:focus-visible{outline:3px solid var(--accent);outline-offset:2px;border-radius:6px}
[hidden]{display:none!important}
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.muted{color:var(--muted)}
.small{font-size:.9rem}
.mono{font-family:var(--mono);font-size:.92em}
.selectable{user-select:text;-webkit-user-select:text}
.stack{display:flex;flex-direction:column;gap:12px}
.row-flex{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.grow{flex:1 1 auto;min-width:0}
.eyebrow{font:500 .74rem/1.2 var(--mono);text-transform:uppercase;letter-spacing:.08em;color:var(--muted)}

/* ---------- Boot ---------- */
.boot{min-height:100dvh;display:grid;place-items:center}
.mark{width:34px;height:34px;border-radius:9px;background:#0f6b5c;color:#fff;display:inline-grid;place-items:center;font:800 1rem/1 var(--display);letter-spacing:-.03em;flex:none}
.boot .mark{width:64px;height:64px;border-radius:16px;font-size:1.9rem}

/* ---------- Shell ---------- */
.shell{min-height:100dvh}
.col{min-width:0;padding-bottom:calc(var(--tabbar-h) + var(--safe-b))}
main{outline:none}
.wrap{max-width:780px;margin:0 auto;padding:0 max(16px,var(--safe-r)) 24px max(16px,var(--safe-l))}

/* Navigation: bottom tab bar on phones */
.nav{position:fixed;left:0;right:0;bottom:0;z-index:20;background:var(--surface);border-top:1px solid var(--line);padding:0 var(--safe-r) var(--safe-b) var(--safe-l)}
.nav .brand,.nav .who{display:none}
.nav ul{list-style:none;margin:0;padding:0;display:flex;height:var(--tabbar-h)}
.nav li{flex:1 1 0;min-width:0}
.nav a{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;height:100%;text-decoration:none;color:var(--muted);font:700 .74rem/1 var(--body);position:relative}
.nav a .ico{display:grid;place-items:center;width:56px;height:30px;border-radius:15px;transition:background .15s}
.nav a[aria-current="page"]{color:var(--accent)}
.nav a[aria-current="page"] .ico{background:var(--soft)}
.nav .badge{position:absolute;top:6px;left:calc(50% + 6px);min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:var(--alert);color:var(--alert-ink);font:700 .7rem/18px var(--body);text-align:center}
.ico svg{width:22px;height:22px;display:block}

/* Side rail on wider screens */
@media (min-width:900px){
  .shell{display:grid;grid-template-columns:252px minmax(0,1fr)}
  .col{padding-bottom:0}
  .nav{position:sticky;top:0;height:100dvh;border-top:0;border-right:1px solid var(--line);display:flex;flex-direction:column;padding:calc(18px + var(--safe-t)) 14px 18px max(14px,var(--safe-l))}
  .nav .brand{display:flex;align-items:center;gap:10px;padding:4px 10px 22px;text-decoration:none;color:var(--ink)}
  .nav .brand b{font:800 1.08rem var(--display)}
  .nav ul{flex-direction:column;height:auto;gap:4px}
  .nav a{flex-direction:row;justify-content:flex-start;gap:12px;height:50px;padding:0 12px;border-radius:12px;font-size:1rem;color:var(--ink)}
  .nav a .ico{width:auto;height:auto;background:none!important}
  .nav a:hover{background:var(--surface-2)}
  .nav a[aria-current="page"]{background:var(--soft);color:var(--accent)}
  .nav .badge{position:static;margin-left:auto}
  .nav .who{display:block;margin-top:auto;padding:12px;font-size:.88rem;color:var(--muted);overflow-wrap:anywhere}
}

/* App bar (per screen) */
.appbar{position:sticky;top:var(--safe-t);z-index:10;background:color-mix(in srgb,var(--bg) 92%,transparent);backdrop-filter:saturate(1.4) blur(10px);-webkit-backdrop-filter:saturate(1.4) blur(10px);border-bottom:1px solid transparent}
.appbar.scrolled{border-bottom-color:var(--line)}
.appbar .wrap{display:flex;align-items:center;gap:8px;min-height:var(--appbar-h);padding-top:8px;padding-bottom:8px}
.appbar .titles{flex:1 1 auto;min-width:0}
.appbar .sub{color:var(--muted);font-size:.9rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.appbar .mark{display:inline-grid}
@media (min-width:900px){.appbar .mark{display:none}}
.demo-tag{font:500 .68rem/1 var(--mono);text-transform:uppercase;letter-spacing:.07em;background:var(--warn-bg);color:var(--warn);padding:5px 7px;border-radius:6px;white-space:nowrap}

/* Banners */
/* Banners live inside the sticky app bar (moved there by the router) so they stay visible */
.banners:empty{display:none}
.appbar .banners{margin:0}
.banner{display:flex;align-items:center;gap:10px;padding:8px max(16px,var(--safe-r)) 8px max(16px,var(--safe-l));font-weight:700;font-size:.95rem}
.banner .wrap{max-width:780px;margin:0 auto}
.banner .wrap{display:flex;align-items:center;gap:10px;padding:0;width:100%}
.banner.offline{background:var(--warn-bg);color:var(--warn);border-bottom:1px solid color-mix(in srgb,var(--warn) 30%,transparent)}
.banner.info{background:var(--info-bg);color:var(--info)}
.banner.actas{background:var(--band);color:var(--band-ink)}
.banner.actas .btn{background:transparent;color:var(--band-ink);border-color:var(--band-ink);min-height:40px;padding:6px 12px}
.banner .grow{font-weight:700}

/* Buttons */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:48px;padding:10px 18px;border-radius:12px;border:1px solid var(--accent);background:var(--accent);color:var(--accent-ink);font:700 1rem/1.15 var(--display);text-decoration:none;cursor:pointer;touch-action:manipulation;transition:filter .12s,transform .08s}
.btn:hover{filter:brightness(1.07)}
.btn:active{transform:scale(.98)}
.btn[disabled],.btn[aria-disabled="true"]{opacity:.55;cursor:not-allowed;filter:none;transform:none}
.btn.ghost{background:transparent;color:var(--accent)}
.btn.quiet{background:var(--surface);color:var(--ink);border-color:var(--line)}
.btn.danger{background:var(--alert);border-color:var(--alert);color:var(--alert-ink)}
.btn.danger.ghost{background:transparent;color:var(--alert)}
.btn.big{min-height:56px;font-size:1.08rem;padding:12px 22px;border-radius:14px}
.btn.block{display:flex;width:100%}
.btn .ico svg{width:20px;height:20px}
.icon-btn{display:inline-grid;place-items:center;width:48px;height:48px;border-radius:24px;border:0;background:transparent;color:var(--ink);cursor:pointer;flex:none;text-decoration:none}
.icon-btn:hover{background:var(--surface-2)}
.icon-btn.spin svg{animation:spin .8s linear infinite}
@keyframes spin{to{transform:rotate(360deg)}}

/* Cards */
.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}
.card.pad{padding:16px}
.section{margin-top:22px}
.section > h2{margin:0 0 10px}
.section-head{display:flex;align-items:baseline;justify-content:space-between;gap:10px;margin:0 0 10px}

/* Pills */
.pill{display:inline-flex;align-items:center;gap:5px;height:24px;padding:0 9px;border-radius:12px;font:700 .76rem/1 var(--body);white-space:nowrap;background:var(--surface-2);color:var(--muted);border:1px solid var(--line)}
.pill.type{background:var(--soft);color:var(--accent);border-color:transparent}
.pill.urgent{background:var(--alert);color:var(--alert-ink);border-color:var(--alert);text-transform:uppercase;letter-spacing:.05em;font-size:.7rem}
.pill.handled{background:transparent}
.pill.fallback{background:var(--info-bg);color:var(--info);border-color:transparent}
.pill.ok{background:var(--soft);color:var(--accent);border-color:transparent}
.pill.warn{background:var(--warn-bg);color:var(--warn);border-color:transparent}

/* Segmented tabs */
.seg{display:flex;gap:4px;padding:4px;background:var(--surface-2);border:1px solid var(--line);border-radius:14px;margin:16px 0 12px}
.seg button{flex:1 1 0;min-height:44px;border:0;border-radius:10px;background:transparent;font:700 .98rem var(--display);color:var(--muted);cursor:pointer}
.seg button[aria-selected="true"]{background:var(--surface);color:var(--ink);box-shadow:var(--shadow)}
.seg .count{font-family:var(--body);font-weight:700;margin-left:4px;color:var(--accent)}

/* Pinned urgent alerts */
.pinned{display:flex;flex-direction:column;gap:12px;margin-top:14px}
.alert-card{position:relative;background:var(--alert-bg);border:1px solid color-mix(in srgb,var(--alert) 35%,transparent);border-left:6px solid var(--alert);border-radius:var(--radius);padding:14px 16px 16px;box-shadow:var(--shadow)}
.alert-card .top{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-bottom:8px}
.alert-card .when{margin-left:auto;color:var(--ink);font-size:.9rem}
.alert-card .summary{font:700 1.12rem/1.3 var(--display);margin-bottom:6px}
.alert-card .who{color:var(--ink);margin-bottom:12px;overflow-wrap:anywhere}
.alert-card .acts{display:flex;gap:10px;flex-wrap:wrap}
.alert-card .acts .btn.danger{flex:1 1 180px}
.alert-card .acts .btn.quiet{flex:0 1 auto}
.alert-card.leaving{opacity:0;transform:translateX(24px);transition:opacity .25s,transform .25s}

/* Message list */
.list{list-style:none;margin:0;padding:0;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);overflow:hidden;box-shadow:var(--shadow)}
.list > li + li{border-top:1px solid var(--line)}
.msg{position:relative;display:grid;grid-template-columns:minmax(0,1fr) auto;gap:3px 12px;padding:14px 16px 14px 18px;min-height:76px;color:inherit;text-decoration:none}
.msg:hover{background:var(--surface-2)}
.msg.urgent::before{content:"";position:absolute;left:0;top:0;bottom:0;width:5px;background:var(--alert)}
.msg .name{font:700 1.04rem/1.3 var(--display);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.msg.unread .name::after{content:"";display:inline-block;width:8px;height:8px;border-radius:4px;background:var(--accent);margin-left:8px;vertical-align:middle}
.msg .time{color:var(--muted);font-size:.88rem;white-space:nowrap;text-align:right}
.msg .meta{grid-column:1/-1;display:flex;align-items:center;gap:6px 8px;flex-wrap:wrap;font-size:.92rem;color:var(--muted)}
.msg .num{font-family:var(--mono);font-size:.86rem;color:var(--ink)}
.msg .summary{grid-column:1/-1;display:-webkit-box;-webkit-line-clamp:2;line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;color:var(--ink)}
.msg .rec{display:inline-flex;align-items:center;gap:4px;color:var(--accent);font-weight:700;font-size:.86rem}
.msg .rec svg{width:16px;height:16px}
.more{display:flex;justify-content:center;margin:14px 0}
.empty{text-align:center;padding:36px 16px;color:var(--muted)}
.empty .ico{display:inline-grid;place-items:center;width:56px;height:56px;border-radius:28px;background:var(--soft);color:var(--accent);margin-bottom:10px}
.empty h2{color:var(--ink);margin-bottom:6px}

/* Skeletons */
.skel{height:76px;padding:16px;display:flex;flex-direction:column;gap:10px}
.skel i{display:block;height:12px;border-radius:6px;background:linear-gradient(90deg,var(--surface-2),var(--line),var(--surface-2));background-size:200% 100%;animation:shimmer 1.2s infinite linear}
.skel i:first-child{width:45%}.skel i:last-child{width:80%}
@keyframes shimmer{from{background-position:200% 0}to{background-position:-200% 0}}

/* Pull to refresh */
.ptr{height:0;overflow:hidden;display:flex;align-items:flex-end;justify-content:center;color:var(--muted);font-size:.9rem;transition:height .2s}
.ptr.on{height:44px}

/* Message detail */
.detail-head{padding-top:6px}
.detail-head .pills{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:10px}
.detail-head h1{font-size:1.45rem;line-height:1.2;overflow-wrap:anywhere}
.caller{display:grid;gap:12px}
.caller .name{font:800 1.25rem var(--display);overflow-wrap:anywhere}
.caller .number{font:500 1.15rem var(--mono);overflow-wrap:anywhere}
.kv{display:grid;grid-template-columns:minmax(110px,max-content) minmax(0,1fr);gap:8px 16px;margin:0}
.kv dt{color:var(--muted);font-size:.92rem}
.kv dd{margin:0;overflow-wrap:anywhere}
.alert-state{border-left:6px solid var(--alert);background:var(--alert-bg)}
.alert-state.done{border-left-color:var(--accent);background:var(--soft)}
audio{width:100%;height:48px}
.transcript{display:flex;flex-direction:column;gap:8px}
.bubble{max-width:86%;padding:10px 14px;border-radius:16px;overflow-wrap:anywhere}
.bubble .who{display:block;font:700 .74rem var(--body);color:var(--muted);margin-bottom:2px}
.bubble.caller{align-self:flex-start;background:var(--surface-2);border:1px solid var(--line);border-bottom-left-radius:4px}
.bubble.ai{align-self:flex-end;background:var(--soft);border-bottom-right-radius:4px}
.actionbar{position:sticky;bottom:calc(var(--tabbar-h) + var(--safe-b));z-index:8;background:color-mix(in srgb,var(--bg) 94%,transparent);backdrop-filter:blur(8px);-webkit-backdrop-filter:blur(8px);border-top:1px solid var(--line);margin-top:20px}
.actionbar .wrap{display:flex;gap:10px;padding-top:10px;padding-bottom:10px}
.actionbar .btn{flex:1 1 0}
@media (min-width:900px){.actionbar{bottom:0}}

/* Forms */
.field{display:flex;flex-direction:column;gap:6px}
.field label,.field .label{font-weight:700}
.field .hint{color:var(--muted);font-size:.9rem}
input[type=email],input[type=text],input[type=tel],input[type=number],select,textarea,.input{width:100%;min-height:52px;padding:12px 14px;border-radius:12px;border:1px solid var(--line);background:var(--surface);font-size:1.05rem}
textarea{min-height:96px;resize:vertical}
input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid var(--accent);outline-offset:0;border-color:var(--accent)}
.code-input{font:500 1.7rem/1 var(--mono);letter-spacing:.4em;text-align:center;padding-left:.4em}
.form-error{color:var(--alert);font-weight:700}
.form-error:empty{display:none}

/* Switch */
.switch{display:flex;align-items:center;gap:14px;min-height:56px;cursor:pointer}
.switch input{appearance:none;-webkit-appearance:none;flex:none;width:52px;height:32px;border-radius:16px;background:var(--line);position:relative;cursor:pointer;margin:0;transition:background .15s}
.switch input::after{content:"";position:absolute;top:3px;left:3px;width:26px;height:26px;border-radius:13px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.25);transition:transform .15s}
.switch input:checked{background:var(--accent)}
.switch input:checked::after{transform:translateX(20px)}
.switch input:disabled{opacity:.5;cursor:not-allowed}

/* Minutes meter */
.meter{height:14px;border-radius:7px;background:var(--surface-2);border:1px solid var(--line);overflow:hidden}
.meter > span{display:block;height:100%;width:0;border-radius:7px;background:var(--accent);transition:width .4s}
.meter.warn > span{background:var(--warn)}
.meter.over > span{background:var(--alert)}
.big-num{font:800 2rem/1 var(--display)}

/* Settings lists */
.setlist{list-style:none;margin:0;padding:0}
.setlist > li{display:flex;align-items:center;gap:12px;min-height:56px;padding:10px 16px}
.setlist > li + li{border-top:1px solid var(--line)}
.setlist a.line{display:flex;align-items:center;gap:12px;width:100%;min-height:36px;color:inherit;text-decoration:none}
.choice{display:flex;gap:6px;flex-wrap:wrap}
.choice button{min-height:44px;padding:0 14px;border-radius:22px;border:1px solid var(--line);background:var(--surface);cursor:pointer;font-weight:700}
.choice button[aria-pressed="true"]{background:var(--accent);color:var(--accent-ink);border-color:var(--accent)}

/* Team and admin rows */
.person{display:flex;align-items:center;gap:12px;padding:12px 16px;min-height:68px}
.avatar{width:42px;height:42px;border-radius:21px;background:var(--soft);color:var(--accent);display:grid;place-items:center;font:800 1rem var(--display);flex:none}
.person .grow > *{overflow:hidden;text-overflow:ellipsis}
.person .email{color:var(--muted);font-size:.92rem;overflow-wrap:anywhere}
.cust{padding:14px 16px;display:grid;gap:8px}
.cust .acts{display:flex;gap:8px;flex-wrap:wrap}
.cust .acts .btn{min-height:44px;padding:8px 14px;font-size:.95rem}

/* Setup iframe fills the remaining height */
.view-setup{display:flex;flex-direction:column;height:calc(100dvh - var(--tabbar-h) - var(--safe-b))}
@media (min-width:900px){.view-setup{height:100dvh}}
.view-setup .frame-wrap{flex:1 1 auto;min-height:0;position:relative;border-top:1px solid var(--line)}
.setup-frame{position:absolute;inset:0;width:100%;height:100%;border:0;background:var(--bg)}

/* Sign in */
.signin{min-height:100dvh;display:flex;flex-direction:column;justify-content:center;padding:calc(24px + var(--safe-t)) max(20px,var(--safe-r)) calc(24px + var(--safe-b)) max(20px,var(--safe-l))}
.signin .box{width:100%;max-width:420px;margin:0 auto}
.signin .brand{display:flex;align-items:center;gap:12px;margin-bottom:28px}
.signin .brand b{font:800 1.25rem var(--display)}
.signin h1{font-size:1.9rem;margin-bottom:8px}
.signin .lede{color:var(--muted);margin-bottom:22px}
.signin form{display:flex;flex-direction:column;gap:16px}
.signin .foot{margin-top:28px;color:var(--muted);font-size:.88rem}
.linkbtn{background:none;border:0;padding:8px 0;min-height:44px;color:var(--accent);font-weight:700;text-decoration:underline;cursor:pointer;text-align:left}

/* Dialog */
dialog{border:0;border-radius:18px;padding:0;width:min(520px,calc(100vw - 24px));max-height:calc(100dvh - 24px);background:var(--surface);color:var(--ink);box-shadow:0 10px 40px rgba(0,0,0,.3)}
dialog::backdrop{background:rgba(10,20,18,.5)}
dialog form{padding:20px;display:flex;flex-direction:column;gap:14px}
dialog .acts{display:flex;gap:10px;justify-content:flex-end;flex-wrap:wrap;margin-top:6px}

/* Toast */
.toasts{position:fixed;left:0;right:0;bottom:calc(var(--tabbar-h) + var(--safe-b) + 12px);z-index:40;display:flex;flex-direction:column;align-items:center;gap:8px;pointer-events:none;padding:0 16px}
@media (min-width:900px){.toasts{bottom:24px;left:252px}}
.toast{pointer-events:auto;display:flex;align-items:center;gap:14px;max-width:520px;width:max-content;max-width:calc(100vw - 32px);padding:12px 16px;border-radius:12px;background:var(--band);color:var(--band-ink);box-shadow:0 6px 24px rgba(0,0,0,.25);font-weight:700}
.toast.err{background:var(--alert);color:var(--alert-ink)}
.toast button{background:none;border:0;color:inherit;font-weight:800;text-decoration:underline;min-height:40px;cursor:pointer;padding:0 4px}

/* Install hint */
.hint-card{display:flex;gap:12px;align-items:flex-start;padding:14px 16px;margin-top:14px;background:var(--info-bg);color:var(--ink);border-radius:var(--radius)}
.hint-card .ico{color:var(--info)}

@media (prefers-reduced-motion:reduce){
  *,*::before,*::after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important;scroll-behavior:auto!important}
}
/* Sign-in: demo account picker (local mock only) */
.demo-pick{margin-top:22px;padding-top:16px;border-top:1px dashed var(--line)}
.demo-pick .chips{display:flex;flex-wrap:wrap;gap:8px;margin-top:8px}
.chip{min-height:44px;padding:0 14px;border-radius:22px;border:1px solid var(--line);background:var(--surface-2);color:var(--ink);font:700 .9rem/1 var(--body);cursor:pointer}
.chip:hover{border-color:var(--accent)}

/* App bar buttons that go icon-only on narrow phones (they carry an aria-label) */
@media (max-width:520px){.appbar .btn.shrink{padding:10px 12px}.appbar .btn.shrink > span:not(.ico){display:none}}

/* Setup status card (owner home) and the slim strip above the setup wizard */
.status-card{margin-top:14px;display:flex;flex-direction:column;gap:10px;border-left:6px solid var(--accent)}
.status-card[data-state="draft"]{border-left-color:var(--warn)}
.status-head{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap}
.status-card .acts{display:flex;gap:10px;flex-wrap:wrap}
.status-card .acts .btn{flex:0 1 auto}
.status-num{white-space:nowrap;font-size:1.02em}
.status-trial{color:var(--muted);font-size:.92rem;font-weight:700}
.status-strip{background:var(--surface);border-bottom:1px solid var(--line);padding:8px 0;font-size:.95rem}
.status-strip .wrap{display:flex;align-items:flex-start;gap:10px;padding-bottom:0}
.status-strip .pill{margin-top:1px}
.status-strip .status-trial{font-size:.86rem}
.status-link{font-weight:700}

/* Admin notices */
.notice{display:flex;align-items:center;gap:10px;padding:10px 6px 10px 16px;border-radius:var(--radius);background:var(--soft);color:var(--ink);border:1px solid color-mix(in srgb,var(--accent) 30%,transparent);overflow-wrap:anywhere}
.notice.warn{background:var(--warn-bg);border-color:color-mix(in srgb,var(--warn) 35%,transparent)}
.notice .bank-empty,.note .bank-empty{font-weight:800}
.note{margin-top:12px;padding:10px 14px;border-radius:12px}
.note.warn{background:var(--warn-bg);color:var(--warn)}

/* Number bank */
.stats{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}
.stat{display:flex;flex-direction:column;gap:4px;padding:14px 16px;min-width:0}
.stat[data-k="free"] .big-num{color:var(--accent)}
.numrow{display:grid;gap:6px;padding:12px 16px}
.numrow-main{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.numrow-main b{font-size:1.05rem}
.numrow-meta{display:flex;flex-wrap:wrap;gap:2px 0;overflow-wrap:anywhere}
.numrow-meta > span + span::before{content:"·";margin:0 8px}
.numrow .acts{display:flex;gap:8px;flex-wrap:wrap}
.numrow .acts .btn{min-height:44px;padding:8px 14px;font-size:.95rem}
.numrow-confirm{display:grid;gap:8px;padding:10px 12px;border-radius:12px;background:var(--alert-bg)}
/* Number bank: carriers (more than one phone provider) */
.pill.carrier{background:var(--info-bg);color:var(--ink);max-width:100%;overflow-wrap:anywhere}
.by-carrier{margin-top:10px;padding:4px 0;overflow-x:auto}
.by-carrier table{width:100%;border-collapse:collapse;font-size:.95rem}
.by-carrier th,.by-carrier td{padding:8px 12px;text-align:right;white-space:nowrap}
.by-carrier th:first-child{text-align:left;white-space:normal;overflow-wrap:anywhere}
.by-carrier thead th{color:var(--muted);font-weight:700;font-size:.85rem}
.by-carrier tbody tr + tr th,.by-carrier tbody tr + tr td{border-top:1px solid var(--line)}
.by-carrier td{font-variant-numeric:tabular-nums}
.by-carrier .pref{margin-left:8px;font-size:.78rem;vertical-align:middle}
#prefer-note{margin:8px 2px 0}
.carrier-filter{display:flex;align-items:center;gap:10px;margin-top:12px}
.carrier-filter[hidden]{display:none}
.carrier-filter label{font-weight:700;flex:none}
.carrier-filter select{flex:1 1 auto;width:auto;min-width:0;max-width:340px}
.bulk-bar{display:grid;gap:10px;margin:0 0 12px;padding:10px 14px}
.bulk-bar[hidden],.bulk-tools[hidden]{display:none}
.bulk-head{display:flex;align-items:center;gap:12px;flex-wrap:wrap;justify-content:space-between}
.bulk-tools{display:grid;gap:10px}
.bulk-tools .acts{display:flex;gap:8px;flex-wrap:wrap}
.bulk-tools .btn,.numrow-edit .btn{min-height:44px;padding:8px 14px;font-size:.95rem}
#n-bulk-err:empty{display:none}
label.check{display:inline-flex;align-items:center;gap:10px;min-height:44px;font-weight:700;cursor:pointer}
label.check input[type=checkbox]{width:22px;height:22px;margin:0;accent-color:var(--accent);flex:none}
label.check.sel{min-width:44px;justify-content:center;margin:-6px 0 -6px -10px}
.numrow-edit{display:grid;gap:8px;padding:10px 12px;border-radius:12px;background:var(--surface-2)}
.numrow-edit .acts{display:flex;gap:8px;flex-wrap:wrap}
.numrow-edit .form-error:empty{display:none}
.cust .acts .btn .ico svg{width:18px;height:18px}
.plain{list-style:none;margin:0;padding:0;display:grid;gap:6px}
.plain li{display:flex;align-items:baseline;gap:6px;flex-wrap:wrap;overflow-wrap:anywhere}
.plain.added .ico{color:var(--accent);align-self:center}
.plain.added .ico svg{width:18px;height:18px}
.add-result{margin-top:4px;background:var(--surface-2)}
form.card .acts{display:flex;gap:10px;flex-wrap:wrap}

/* Keep your number: "How calls reach us" choice (status card and #phone) */
.pill .ico svg{width:14px;height:14px}
.pill.tick{gap:4px}
.route-choice{display:grid;gap:10px;padding-top:12px;border-top:1px solid var(--line)}
.route-choice h3{font-size:1rem}
.route-opts{display:grid;grid-template-columns:minmax(0,1fr);gap:10px}
@media (min-width:600px){.route-opts{grid-template-columns:repeat(2,minmax(0,1fr))}}
.route-opt{display:flex;flex-direction:column;align-items:flex-start;gap:4px;min-height:56px;padding:12px 14px;border-radius:12px;border:1px solid var(--line);background:var(--surface);color:var(--ink);text-align:left;cursor:pointer;min-width:0}
.route-opt:hover{border-color:var(--accent)}
.route-opt[aria-pressed="true"]{border:2px solid var(--accent);background:var(--soft);padding:11px 13px}
.route-opt[disabled]{cursor:default;opacity:.8}
.route-opt-t{display:flex;align-items:center;gap:8px;flex-wrap:wrap;font:800 1.02rem/1.25 var(--display)}
.route-opt-d{display:block;color:var(--muted);font-size:.92rem;overflow-wrap:anywhere}
.route-opt[aria-pressed="true"] .route-opt-d{color:var(--ink)}
.status-note{color:var(--ink);font-size:.95rem}
.section-note{margin-top:8px}
.bizlist{list-style:none;margin:0;padding:0;display:grid;gap:6px}
.bizlist li{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.status-strip .status-note{font-size:.9rem;margin-top:2px}

/* #phone: business numbers and the divert test */
.biz-rows{display:grid;gap:8px}
.biz-row{display:flex;align-items:center;gap:6px}
.biz-row input{flex:1 1 auto;min-width:0}
input[aria-invalid="true"]{border-color:var(--alert);outline-color:var(--alert)}
.steps{list-style:none;counter-reset:step;margin:0;padding:0;display:grid;gap:16px}
.steps > li{counter-increment:step;position:relative;padding-left:42px;display:flex;flex-direction:column;gap:6px;min-width:0;overflow-wrap:anywhere}
.steps > li::before{content:counter(step);position:absolute;left:0;top:-2px;width:30px;height:30px;border-radius:15px;background:var(--soft);color:var(--accent);display:grid;place-items:center;font:800 .95rem/1 var(--display)}
.steps label{font-weight:400}
.dt-wait{display:flex;align-items:center;gap:12px}
.dt-wait h3{overflow-wrap:anywhere}
.dt-dot{flex:none;width:14px;height:14px;border-radius:7px;background:var(--accent);animation:pulse 1.4s ease-in-out infinite}
@keyframes pulse{0%,100%{opacity:1;transform:scale(1)}50%{opacity:.35;transform:scale(.75)}}
.dt-result{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.dt-result.warn .ico{color:var(--warn)}
.dt-box .acts{display:flex;gap:10px;flex-wrap:wrap}
.dt-box p{overflow-wrap:anywhere}
#own-panel .acts{display:flex;gap:10px;flex-wrap:wrap}
#biz-form .acts .ico svg{width:18px;height:18px}

/* Admin: routing badge and unplaced calls */
.pill.route[data-routing=""]{background:transparent}
.unplaced{padding:14px 16px;display:grid;gap:8px}
.unplaced h3{overflow-wrap:anywhere}
.unplaced-sum{overflow-wrap:anywhere}
.unplaced-meta{display:flex;flex-wrap:wrap;gap:2px 0}
.unplaced-meta > span + span::before{content:"·";margin:0 8px}
.unplaced .acts{display:flex;gap:8px;flex-wrap:wrap}
.unplaced .acts .btn{min-height:44px;padding:8px 14px;font-size:.95rem}
.assign-pick{display:grid;gap:10px;padding:12px;border-radius:12px;background:var(--surface-2);border:1px solid var(--line)}

/* Calendar booking: #booking, the booking card on messages, admin add-on */
.banner.warn{background:var(--warn-bg);color:var(--warn);border-bottom:1px solid color-mix(in srgb,var(--warn) 30%,transparent)}
.banner.warn .btn{min-height:40px;padding:6px 14px;flex:none}
.pill.bk-failed{background:var(--alert-bg);color:var(--alert);border-color:transparent}
.bk-line{grid-column:1/-1;display:flex;align-items:center;gap:6px 8px;flex-wrap:wrap;font-size:.92rem;color:var(--ink);min-width:0}
.bk-line .ico{color:var(--accent)}
.bk-line .ico svg{width:16px;height:16px}
.bk-when{display:inline-flex;align-items:flex-start;gap:6px;font-weight:700;overflow-wrap:anywhere;min-width:0}
.bk-when .ico{margin-top:2px;flex:none}
.booking-card{display:grid;gap:12px;border-left:6px solid var(--accent)}
.booking-card[data-status="requested"]{border-left-color:var(--warn)}
.booking-card[data-status="failed"]{border-left-color:var(--alert)}
.bk-head{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.bk-head > .ico{color:var(--accent)}
.booking-card .acts,.booking .acts{display:flex;gap:10px;flex-wrap:wrap}
.booking .notice{align-items:flex-start}
.bk-reauth{padding:12px 12px 12px 16px;gap:12px}
.bk-reauth > .ico{color:var(--warn);margin-top:2px}
.card.pad.bk-explain{margin:0;padding:14px 16px 14px 38px;display:grid;gap:8px}
.bk-sub{margin:-4px 0 10px}
.bk-connects{display:grid;gap:10px}
.bk-connect{justify-content:flex-start;text-align:left}
.bk-link{display:flex;align-items:center;gap:10px;flex-wrap:wrap;overflow-wrap:anywhere}
.bt-types{display:grid;gap:12px}
.bt-type{border:1px solid var(--line);margin:0;min-width:0;display:grid;gap:12px}
.bt-nums{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.bt-nums label{overflow-wrap:anywhere}
.bt-type .bt-nums{align-items:end}
.bt-remove{justify-self:start}
.bt-days > .bt-day{padding:12px 16px;display:grid;grid-template-columns:minmax(0,1fr);gap:8px;min-width:0}
.bt-days > .bt-day + .bt-day{border-top:1px solid var(--line)}
.bt-day-head{display:flex;align-items:center;justify-content:space-between;gap:10px;min-height:44px}
.bt-add{min-height:44px;padding:8px 12px;font-size:.95rem}
.bt-ranges{display:grid;grid-template-columns:minmax(0,1fr);gap:8px;min-width:0}
.bt-range{display:flex;align-items:center;gap:6px}
.bt-range input[type=time]{flex:1 1 0;min-width:0;width:0}
.bt-to{flex:none}
.bt-closed{font-size:.95rem}
.bk-copy{margin-bottom:10px}
input[type=time]{width:100%;min-height:52px;padding:10px 12px;border-radius:12px;border:1px solid var(--line);background:var(--surface);font-size:1.05rem;color:var(--ink)}
input[type=time]:focus-visible{outline:3px solid var(--accent);outline-offset:0;border-color:var(--accent)}
input[readonly],textarea[readonly]{background:var(--surface-2)}
.bt-slots{list-style:none;margin:0;padding:0;display:grid;gap:8px}
.bt-slots li{display:flex;align-items:center;gap:10px;padding:10px 14px;border-radius:12px;background:var(--soft);font-weight:700;overflow-wrap:anywhere}
.bt-slots .ico{color:var(--accent)}
.bt-slots .ico svg{width:18px;height:18px}
.booking .note[hidden]{display:none}
.pill.bk-plan[data-booking="included"]{background:transparent}
.cust .acts .btn[data-act=booking][aria-pressed="true"]{border-color:var(--accent)}

/* Free value features: usage card, blocked numbers, closures, spam, answer modes */
.usage-card{margin-top:14px;display:flex;flex-direction:column;gap:10px}
.usage-card[data-state="warn"]{border-left:6px solid var(--warn)}
.usage-card[data-state="full"],.usage-card[data-state="trial-out"]{border-left:6px solid var(--alert)}
.usage-card .row-flex{align-items:baseline}
.usage-msg{overflow-wrap:anywhere}
.usage-msg.strong{font-weight:700}
.usage-card[data-state="trial-out"] .usage-msg{color:var(--alert)}
.usage-card .acts{display:flex;gap:10px;flex-wrap:wrap}
.section .usage-card{margin-top:0}
.inline-add{display:flex;gap:8px;align-items:stretch}
.inline-add input{flex:1 1 auto;min-width:0}
.inline-add .btn{flex:none}
.numrow .numrow-main .btn,.numrow > .acts .btn{min-height:44px;padding:8px 14px;font-size:.95rem}
.numrow .acts .ico svg{width:18px;height:18px}
.cl-modes li{display:block}
.cl-range{overflow-wrap:anywhere}
.cl-msg{overflow-wrap:anywhere}
.cl-dates{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
@media (max-width:420px){.cl-dates{grid-template-columns:minmax(0,1fr)}}
#cl-from,#cl-to{font-family:var(--mono);letter-spacing:.02em}
.cl-chars{align-self:flex-end}
.cl-chars.over{color:var(--alert);font-weight:700}
.cl-form h3{font-size:1.1rem}
.unwanted .acts{display:flex;gap:10px;flex-wrap:wrap}
.unwanted p{overflow-wrap:anywhere}
.unwanted .ico{color:var(--accent);vertical-align:-4px;display:inline-block}
.unwanted .ico svg,.am-note .ico svg{width:18px;height:18px}
.sr-sum{overflow-wrap:anywhere}
.am-lede{margin-bottom:10px}
.am-mode{padding:14px 16px;display:grid;gap:8px}
.am-codes{display:grid;grid-template-columns:max-content minmax(0,1fr);gap:4px 12px;margin:0;align-items:baseline}
.am-codes dt{color:var(--muted);font-size:.9rem}
.am-codes dd{margin:0;min-width:0}
.am-code{display:inline-block;padding:2px 8px;border-radius:8px;background:var(--surface-2);border:1px solid var(--line);font-size:1rem;overflow-wrap:anywhere;word-break:break-all}
.note.am-note{background:var(--info-bg);color:var(--ink);display:grid;gap:8px}
.am-note a{font-weight:700;display:inline-flex;align-items:center;gap:4px}
.cust-min{font-variant-numeric:tabular-nums}
.closure-now{color:var(--ink);text-decoration:none;padding:12px 12px 12px 16px;margin-top:14px;background:var(--warn-bg);border-color:color-mix(in srgb,var(--warn) 35%,transparent)}
.closure-now > .ico{color:var(--warn);flex:none}
#sg-list,#spam-global > .card.section{margin-top:12px}